Terms and Conditions
1. INTRODUCTION:
These Terms and Conditions govern the purchase of products through SecureFire online store. By accessing or using the website, you agree to comply with and be bound by these Terms and Conditions.
2. PRODUCTS AND SERVICES:
SecureFire specializes in the sale of fire safety products. The products available for purchase on our website include, but are not limited to:
– Fidelity 4.5kg DCP Fire Extinguisher;
– Fidelity 9kg DCP/STP Fire Extinguisher;
– Fidelity 5Kg CO2 Fire Extinguisher;
– 1.2 x 1.8m Fidelity Fire Blanket;
– Fidelity Backpack Water Mist and CAFS Fire Extinguishing Device;
– Fidelity Wireless Smoke Alarm;
– Fidelity Agri Fire Block;
– Fidelity FFG Fire Extinguisher;
-Fidelity Lithium Battery Fire Extinguisher;
– Fidelity Photoluminescent Signs.
3. PRICING:
All prices listed on the website are in South African Rand (ZAR) and exclude VAT. Prices are subject to change without notice. The final price, including VAT and any applicable delivery charges, will be displayed at checkout before you complete your purchase.
4. ORDERING:
4.1. To place an order, select the products you wish to purchase and add them to your shopping cart. Proceed to checkout, where you will provide the necessary information for billing, shipping, and payment.
4.2. Once your order is placed, you will receive an email confirmation. This email will include your order details and a unique order number.
5. PAYMENT:
Payments for purchases are made through our secure online payment portal. We accept major credit and debit cards. By providing your payment information, you authorize us to charge the amount of your order to your payment method.
6. SHIPPING AND DELIVERY
6.1. All orders will be delivered via Skynet courier service. Delivery times may vary based on your location and the availability of the products.
6.2. Standard delivery times are typically within 5-7 business days from the date of dispatch. Delivery times may vary due to unforeseen circumstances.
7. RETURNS AND REFUNDS:
7.1. Returns Policy: If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange, provided the product is in its original condition and packaging.
7.2. Refunds will be processed within 14 days of receiving the returned product. The refund will be issued to the original payment method.
7.3. The cost of return shipping will be the responsibility of the customer unless the product is defective or incorrect.
8. WARRANTY AND LIABILITY:
8.1. SecureFire shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use our products or website.
9. PRIVACY POLICY:
Please review our Privacy Policy in respect of the usage and protection of personal information.
10. GOVERNING LAW:
10.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa.
10.2. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.
11. CHANGES TO TERMS AND CONDITIONS:
Fidelity SecureFire reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page and will be effective immediately upon posting.
12. CONTACT INFORMATION:
If you have any questions or concerns about these Terms and Conditions, please contact us at:
